Your property has a water leak.

Your water supply

Your local water authority has recently been looking for leaks in your area and believes you may have a leak on your supply pipe. If left, this leak could cause damage to your own and surrounding properties and lead to increased water bills if you are currently on a water meter.

It is an offence under section 73 of the Water Industry Act 1991 for the owner or occupier of any premises to intentionally, or negligently, waste water.

If your leak is not fixed within six weeks of their notification, your local water authority can serve notice on you under section 75 of the Water Industry Act 1991, enter your property and make the repair themselves. They will then charge you the full cost of repair plus any associated costs.

Your responsibility

If you are the owner of the property, YOU are responsible for the maintenance of all internal and external pipe work and any leaks within the boundary of your property. This is NOT the responsibility of your local water authority as many people think.

The Water Corporation is an independent organisation set up to raise awareness of water supply issues affecting properties within the UK. We provide advice and assistance to help homeowners, tenants and landlords, improve, repair, maintain and update their water supply systems.

We can find the source of any leaks, help you arrange a financial subsidy of up to £215 to pay for the repair and provide approved plumbers to carry out the work for you.

If you would like us to confirm the extent of your leak, we can visit your property and carry out an initial inspection. This is a FREE service, we do not charge for this. This will provide you with a report detailing the nature of the leak, the action needed to repair it, with a full cost breakdown and timing.

To arrange your FREE inspection call us today on 0800 622 6699. Our offices are open from 8.00am – 6.00pm Monday to Friday.